UNRWA USA respects the privacy of its supporters

Privacy Policy

UNRWA USA strives to protect the privacy of the financial and personal information of its supporters at all times. We commit to taking every possible step to ensure that the information is safeguarded at every stage and is used only for the purposes designated by donors.

We recognize that visitors to our site may be concerned about the information they provide to us, online or otherwise, and how we treat that information. This Privacy Policy addresses those concerns. UNRWA USA respects the privacy of all our supporters, whether donors, members of our mailing lists, or visitors to our website. All information concerning donors or prospective donors, including their names, addresses, telephone numbers, the names of their beneficiaries, the amounts of their gifts, etc., shall be kept strictly confidential by UNRWA USA, and its staff and volunteers, unless permission is obtained from donors to release such information. 

UNRWA USA will not sell, rent or trade our donors' names, postal addresses, email addresses, or phone numbers with any other entity.  Should you have questions regarding our policy, you may contact us.

Collection of Personal Data

On our website we do not collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. 

In order to process credit card transactions online it is necessary to collect certain information. The name of the donor, the address of the donor, the credit card number, credit card expiration date, credit card security code, and the amount of the donation are required to process any transaction. 

In addition, UNRWA USA collects a telephone number and email address from those individuals agreeing to provide them in case we must contact donors because of an inaccurate name, credit card number, or expiration date. Failure to provide a telephone number or email address may result in a donation not being posted. 

Further, UNRWA USA collects a mailing address from individuals willing to provide one. We send periodic correspondence regarding our events, fundraising campaigns, and current events involving Palestine refugees. 

We may also solicit for funds to support specific UNRWA USA programs in these mailings. We also use email and mailing addresses to provide acknowledgment of all contributions. 

If at any time a donor wishes to have his or her name and personal information deleted from our records or if a donor would like to make changes to their personal information, including his or her name, address, phone number, email address, credit card information, etc., we comply as quickly as possible. To make changes to your account please send an email or call (202) 223-3767. 

Opt-Out Policy

If you supply us with your postal address, email address, or phone number, you may receive periodic communications from us with information about our programs and services. If you do not want to receive postal mail, email, or phone calls from us in the future, please send your request by email.

Disclosure to Third Party

UNRWA USA will not sell, rent, or trade a donor’s information with any organization, nor will we send mailings on behalf of other organizations.